Shipping policy

Shipping Policy

Crown & Crystal Co. Shipping Policy

Thank you for shopping with Crown & Crystal Co.! Please review our shipping policy before placing your order.

Processing Time

✨ All items are handmade and made with care. Please allow 3–10 business days for order processing unless otherwise stated in the product listing.

✨ Custom and personalized items may require additional processing time.

✨ Pre-order items will follow the estimated turnaround time listed in the product description.

Shipping

📦 Once your order has been processed, it will be shipped via the carrier selected at checkout.

📦 Shipping times are estimates provided by the carrier and are not guaranteed.

📦 Customers will receive a tracking number via email once their order has shipped.

Incorrect Addresses

⚠️ Customers are responsible for providing the correct shipping address at checkout.

⚠️ Orders returned due to an incorrect or incomplete address may require additional shipping fees to be resent.

Lost, Delayed, or Stolen Packages

📬 Crown & Crystal Co. is not responsible for packages that are lost, delayed, damaged, or marked as delivered by the shipping carrier.

📬 If you experience an issue with your package, please contact the shipping carrier directly to file a claim.

Order Changes

🛍️ Order changes or cancellations must be requested within 24 hours of purchase. Once production has begun, changes cannot be guaranteed.

Contact Us

If you have any questions regarding your order, please contact us and we will be happy to assist you.

Thank you for supporting Crown & Crystal Co.! 💖👑✨

 

Pre-Order Disclaimer

PLEASE READ BEFORE PURCHASING

This item is a pre-order, which means it is not currently in stock and will be made or ordered specifically for you after your purchase is placed.

✨ Estimated Processing Time: 2–4 weeks (unless otherwise stated in the product description).

✨ Payment is due at the time of purchase to secure your order.

✨ Pre-order items cannot be canceled, refunded, or exchanged once production has begun.

✨ If your order contains both pre-order and ready-to-ship items, your entire order may be shipped together once all items are completed.

✨ Processing and shipping times are estimates and may vary due to supplier delays, holidays, or high order volume.

By placing a pre-order with Crown & Crystal Co., you acknowledge that you have read and agree to these terms.

💖 Thank you for supporting our small business! We appreciate your patience while we create something special just for you. ✨👑